Can You See Better Customer Service That’s Not There?
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The true visionaries in any industry or profession are seeing and playing a game that no one else can.
If you can't see it, your not looking hard enough and will find yourself standing on the sidelines sooner than you'd like.
Industry after industry has ignored the things they don't want to see and every time they we're taken out of a game most people thought they invented. Just ask Blockbuster, Ringling Brothers and Borders.
This week Jason is sitting on the other side of the microphone as he shares a recent podcast he was interviewed on Skip Weisman's Your Championship Company Podcast as they try to track down what is at the center of customer service most people can't see yet.
Listen to Agents Influence with Jason Cass above...