Is It a Referral or Marketing Problem?
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Just how serious should we be about making sure our clients other insurance needs are taken care of?
It's an interesting question and one that hasn't been mention aloud very often.
Should we, or can we do more in creating a customer experience that keeps the insurance flowing, even if it's something your agency doesn't do?
Or, are you just not focusing your marketing efforts hard enough to attract the most specific and qualified prospects you can?
These are just some of the questions Joey talks with Michelle Mosher of Southshore Insurance about today.
Listen to Insurance in Your Words with Joey Giangola above...